Returns and Repairs

RETURNS

14 Day Return Policy

We want you to be fully satisfied with your jewelry. If for any reason you are not, contact us within 14 days of receipt to arrange an exchange or return. Items must be returned in their original packaging and condition.

Please remember all handwriting, custom, and special orders are not returnable.

Instructions for Exchanges and Returns

To return or exchange an item, please contact us to request a Return Authorization (RA) number. Items cannot be accepted for return without an RA number.

Please include your RA number on the outside of the package to ensure the delivery is accepted. For your protection, insure your package for the purchase amount. Please do not send the package C.O.D. Refunded credits do not include shipping costs.

You will be notified via email once the return or exchange is processed.

REPAIRS

If you need one of our pieces repaired, please contact us. We are happy to do repairs; however, contact us before sending so that we can discuss the piece in need of repair. Package your purchase safely, include a note with your reason for the return, and secure the package with insurance.