About Our Jewelry
All of our pieces are handmade using sterling silver and 14k gold that have been oxidized for an aged appearance and given a satin finish. Kristin Larson jewelry is easy to care for. Wearing your jewelry often will help prevent sterling silver from tarnishing. But over time, metals will naturally darken and lose their luster.
Clean and Polish
Clean sterling silver and 14k gold jewelry in warm water with a drop or two of non-detergent soap like Ivory or Dr. Bronner's. Rinse with warm water, and dry completely with a soft cotton cloth.
To restore the luster of your jewelry use the polishing cloth included with your purchase, or a soft felt polishing cloth.
Bronze is especially prone to tarnishing, and requires regular polishing.
Please do not use liquid, gel, abrasives, or other natural cleaners on your handmade jewelry. Doing so may remove the aged finish.
Chlorine and bleach accelerate tarnishing, and should be avoided.
Apply perfume and lotion before putting on your jewelry. Remove your jewelry before going to sleep or engaging in activity that may cause friction or stress.
Your jewelry should be the last thing you put on in the morning and the last thing you take off at night.
Store your jewelry in a cool dry place.
When you're not wearing your jewelry, keep it in a sealed plastic baggie to prevent scratching and tarnishing.
Before storing your jewelry long term, wash it with mild soapy water, to get rid of any oil from your skin, rinse with warm water and dry completely with a soft cotton cloth.
All items ship USPS 2 to 3 Day Priority Mail to US addresses including HI and AK. Depending on your zone they will arrive within 2 to 3 business days once shipped according to the USPS published delivery time frames.
Shipping to Canada
All items ship USPS First Class International package. Delivery times will vary depending on destination. USPS quoted times are 6-10 days however customs can delay items.
All items ship USPS First Class International package. Delivery times vary depending on destination. USPS quoted times are 6-10 days however customs can delay items. If you would like a tracking number for your shipment, that can be provided for an additional fee. Please contact us.
Returns and Repairs
We want you to be fully satisfied with your jewelry. If for any reason you are not, contact us within 14 days of receipt to arrange an exchange or return. Items must be returned in their original packaging and condition.
Please remember all handwriting, custom, and special orders are not returnable.
Instructions for Exchanges and Returns
To return or exchange an item, please contact us to request a Return Authorization (RA) number. Items cannot be accepted for return without an RA number.
Please include your RA number on the outside of the package to ensure the delivery is accepted. For your protection, insure your package for the purchase amount. Please do not send the package C.O.D. Refunded credits do not include shipping costs.
You will be notified via email once the return or exchange is processed.
If you need one of our pieces repaired, please contact us. We are happy to do repairs; however, contact us before sending so that we can discuss the piece in need of repair. Package your purchase safely, include a note with your reason for the return, and secure the package with insurance.